FAQs
What materials are your products made from?
Our products are made from high-quality, durable materials. Detailed fabric information is available on each product page.
How do I find the right size?
Please refer to our Size Guide, available on each product page, to find the best fit. If you need additional help, our customer service team is happy to assist.
Do I need to create an account to place an order?
No, you can checkout as a guest. However, creating an account allows you to track orders, save your preferences, and enjoy a faster checkout process.
How can I contact customer service?
You can reach our customer service team via email at info@kkattire.com, or through our Contact page.
What are your shipping options?
We offer standard shipping, which takes approximately 5 - 8 business days after fulfillment. Orders over $65 qualify for free shipping. Shipping times vary based on your location.
Do you ship internationally?
Unfortunately, we do not ship internationally at this time. We will ship internationally in the upcoming future.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number and a link to track your package. You can also track your order status in the "My Account" section of our website.
What is your return policy?
We have a 30-day return policy, which means any claims for misprinted/damaged/defective items must be submitted within 30 days after receiving your item to request a return.
An address provided that is considered insufficient by the courier will be returned to the manufacturing facility. The customer will be liable for reshipment costs once an updated address is confirmed.
We recommend all customers to check product color and the sizing chart before purchasing. We do not refund orders for buyer's remorse. For size changes, a new order must be placed at your expense.
Please navigate to the Contact page above to submit a return/refund request.
When will I receive my refund?
Refunds are processed within 5-7 business days after we receive and inspect the returned items. The refund will be credited to the original payment method.